Position Overview:
Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. We are looking for Business Analyst to join our team responsible for software implementation projects. As a Business Analyst, you will be the single point of contact for customers/clients, leading a project from beginning to end.
Major Responsibilities:
- Collaborate with stakeholders to elicit, analyze, and document business requirements, focusing on sales features.
- Assist in project planning, tracking, and management to ensure timely delivery.
- Monitor project progress, identify risks, and suggest mitigation strategies.
- Provide post-implementation support for stakeholders and end-users.
- Analyze workflows, recommend optimizations for software integration.
- Develop and maintain BRDs, user stories, SRS, functional specs, and process flow diagrams.
- Facilitate discussions with clients, project managers, and development teams to clarify requirements and provide updates.
- Identify software discrepancies and propose solutions.
- Create test cases, conduct UAT, and validate software features.
- Provide end-user training and post-implementation support.
- Work with the project manager to identify risks and implement contingency plans.
- Gather feedback, drive software enhancements, and recommend process improvements.
- Analyze data for insights to improve business outcomes. Stay updated on industry trends and best practices.
- Analyzing customer’s needs and suggest solutions before Implementing the agreed solutions (configuration & development)
- Project coordination: Manage the whole project, timelines and successful completion of project deliverable’s
- Implement our software and deliver tailor-made training
- Provide customer with functional assistance
- Collaborate with developers to execute specific customers’ business requirements, as well as working with sales team in pre & post-sales
Experience: 2 to 4 Years
Education: Bachelor’s Degree in any Discipline
Additional Expertise:
- Skilled in requirement elicitation, documentation, process mapping, and business process re-engineering.
- Proficient with project management tools (e.g., Jira, Confluence). Strong analytical, problem-solving, and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and work in a fast-paced, agile environment.
- Good business analytical skills.
- Proficiency in Microsoft Office, especially in Microsoft Excel and PowerPoint
- Expertise in writing User Story, BRS, FRS, and SRS.
- A good understanding of UI/UX
- Accustom to any project management tool like Jira, Redmine, etc.
- Working with technical and non-technical stakeholders and board members with excellent communication skills
- Fluent in English
- Excellent analysis and communication skills
Salary Range: 30,000 – 60,000 BDT
Compensation & Other Benefits:
- Performance Bonus
- Profit Share
- Medical Allowance
- Weekly Holidays: 02 Days
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: Yearly 2
- Other facilities as per company policy