Frequently Asked Questions (FAQ) | Kolpolok Limited

Frequently Asked Questions (FAQ)

About Kolpolok

Ans: Kolpolok is an ISO-certified software development company specializing in VPN App Development, white-label VPNs, custom software development, UI/UX design, Odoo ERP implementation, and fleet management solutions. We’ve successfully delivered projects to over 100 clients across the globe.

Ans: We are ISO 9001:2015 certified for quality management and ISO 27001:2022 certified for information security—ensuring excellence and data protection across all our services.

Ans:Our headquarters is in Dhaka, Bangladesh. We serve clients across Asia, Europe, and North America with both remote and on-site capabilities.

Ans: We adhere to Test-Driven Development (TDD), Continuous Integration/Deployment (CI/CD), regular code reviews, and encryption best practices—all under ISO-compliant security frameworks.

Ans: Definitely. We have detailed case studies in industries such as fintech, logistics, healthcare, manufacturing, and transportation—available upon request.

VPN Solutions

Ans: A VPN (Virtual Private Network) creates a secure, private connection to the internet. Our VPN solutions are perfect for entrepreneurs, ISPs, businesses, and organizations that need secure access, user privacy, or want to launch their own branded VPN service.

Ans: Building from scratch means high development costs, technical challenges, and long timelines. Our VPN solution gives you a complete system; already developed, secured, and ready to launch with your branding.

Ans: You can go live in 7 to 21 business days once we have your branding and requirements.

Ans: Your VPN will run on Android, iOS, Windows, macOS, and browser extensions. You can also offer multi-device support to your users.

Ans: We support OpenVPN, WireGuard, OpenConnect, IKEv2, IPsec, VMess, VLESS, and Shadowsocks based on your user demand and network strategy.

Custom Software Development

Ans: It means building software from the ground up to match your business goals, processes, and branding, unlike generic off-the-shelf solutions

Ans: We develop mobile apps , web platforms, desktop software, OTT apps, VPN systems, IoT platforms, and fully custom enterprise solutions that are tailored to your exact needs.

Ans: We follow a proven cycle: analyze → planning → UI/UX design → development → quality assurance → launch → support.

Ans: We work with Node.js, Python, Django, Java, PHP, React, Vue, Angular, Flutter, React Native, and Odoo for ERP integrations.

Ans: We follow a secure-by-design approach. Our workflow includes test-driven development, automated pipelines, version control, and robust encryption. Kolpolok is ISO 9001:2015 and ISO 27001:2022 certified, ensuring both quality and information security standards are rigorously upheld.

Odoo ERP Implementation

Ans: Odoo is an open-source, all-in-one business management platform. It includes accounting, inventory, HR, CRM, manufacturing, sales, and more. Its modular structure allows you to start with what you need and scale as your business grows.

Ans: As an official Odoo partner, Kolpolok provides localized implementation, customization, and ongoing support. We tailor ERP workflows to match Bangladesh’s tax laws (including VAT), local language, and business practices.

Ans: We work with manufacturing, retail, logistics, healthcare, education, distribution, and service-oriented businesses, automating operations with the right Odoo modules.

Ans: Standard implementations typically take 6–10 weeks. Larger or more customized projects may take 2–6 months, depending on scope and complexity.

Ans: Pricing depends on the Odoo edition (Community or Enterprise), selected modules, customization level, training, and support. We offer clear, transparent quotations.

Ans: Yes. Kolpolok is a certified Odoo Partner with a strong track record of successful ERP deployments across Dhaka and beyond.

Fleet Management Software

Ans: It’s a centralized system designed to manage vehicles, drivers, trips, fuel usage, maintenance schedules, and real-time analytics, helping you streamline operations and reduce costs.

Ans: Our solution is ideal for logistics companies, transport operators, FMCG fleets, government agencies, ride-sharing services, and corporate mobility teams.

Ans: Core modules include vehicle registration, trip planning, fuel logs, maintenance alerts, geo-fencing, driver behavior monitoring, accident tracking, and real-time dashboards.

Ans: Yes. We provide real-time GPS tracking with route optimization, live location updates, fuel efficiency monitoring, and driving behavior insights.

Ans: Absolutely. Whether you manage 5 vehicles or 5,000, our platform scales with your needs and offers pricing flexibility for every fleet size.

Ans: We use encrypted data transmission, access control protocols, secure cloud hosting, and regular audits to ensure the safety of your fleet data.

UI/UX Design Services

Ans: UI (user interface) focuses on how the product looks such as layout, colors, and typography. UX (user experience) ensures the product feels intuitive, accessible, and smooth for the user.

Ans: We follow a structured workflow: analyse, UX research, wireframing, visual design, prototyping, usability testing, and final delivery.

Ans: Simple mobile or website designs usually take 2 to 4 weeks. Larger platforms or multi-step flows may take 6 to 10 weeks, including testing and iteration cycles.

Ans: Yes. Our UX-first design philosophy focuses on solving usability bottlenecks, which directly enhances engagement, task completion, and retention.

Ans: Yes. We create responsive designs tailored for mobile apps, web dashboards, SaaS platforms, e-commerce sites, and more to ensure a consistent experience across all devices.

Ans: We work with tools like Figma, Sketch, Adobe XD, and Zeplin to deliver high-fidelity, developer-ready design systems.

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Bangladesh Office (Headquarter)

Kolpolok Limited
H # 24/1, Level # 7, Shyamoli Cinema Hall Building, Mirpur Road, Shyamoli
Dhaka – 1207, Bangladesh

South Africa Office

60 Calendula Drive, Malabar 6020
Port Elizabeth, South Africa

QUICK CONTACT

Tel: +880 2-58153018 (During the office hour)
+880 1712901764 (WhatsApp Only)
Support: 24x7
Email: [email protected]

BUSINESS HOURS

Sun - Thu: 9:30 AM to 6:30PM

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