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Project Overview

Comprehensive VPN Infrastructure and Secure Connectivity Solutions for Seamless Internet Protection.

Kolpolok Limited built Symlex VPN, a flagship cybersecurity product designed to ensure online privacy, data encryption, and unrestricted access for users worldwide. The system includes a management console for administrators and resellers, ensuring smooth control, analytics, and subscription management under a single platform.

Project Timeline

Initiation & Design : Late 2019
Development & QA : 2020
Beta Launch & Testing : Mid 2020
Public Rollout : 2021
Ongoing Enhancements & Maintenance : 2022 – present

Problem Statement

• Rising concerns over data privacy and censorship meant users needed stronger control over their online footprint.
• Existing VPNs often lacked local presence, transparency, or performance in Bangladesh and nearby regions.
• Clients and resellers lacked a unified backend to manage users, subscriptions, and reports.
• Scalability issues as the user base grew, performance lag and server stress became real threats.

Solutions

Kolpolok Limited built an end-to-end VPN ecosystem with:

• Cross-platform apps for Android, iOS, Windows, macOS, Linux
• Support for multiple protocols (WireGuard, OpenVPN, AnyConnect, Shadowsocks etc.)
• A centralized admin / white-label console built with Vue.js for user/subscription control, analytics, and reseller workflows
• Third-party integrations: payment gateways, server orchestration, geolocation services
• Automation & reporting: subscription billing, usage logging, dashboarding
• Regular security audits, protocol updates, and server scaling to meet user growth

Features

• AES-256 encryption, no-logs policy, DNS leak protection
• Auto-connect and kill switch
• Split tunneling
• Global server network (100+ locations and 1000+ servers)
• Multi-tier user roles, subscription tiers, reseller modules
• Real-time usage reports, dashboards, alerts
• Cross-platform synchronization
• Branding options for white-label partners

Goals & KPIs

• Achieve 1M+ total subscriptions within first 18 months
• Grow paid user base to 200K+
• Maintain 99.9% uptime
• Ensure low latency (<100ms) across major markets
• Enable data analytics and billing automation for admin efficiency

Final Product

When handed over, the deliverables included:

• Fully functional mobile & desktop apps (Android, iOS, Windows, macOS, Linux)
• Admin / white-label console with dashboard & management tools
• Support documentation, training, and SLA contracts
• Ongoing maintenance & updates

Results & Outcomes

• 10+ million total subscriptions
• 300,000 paid subscribers globally
• Recognized with National ICT Award 2022 in business security category
• Strong operational presence in 90+ countries
• Higher brand trust: local origin, active updates, transparent operations

Project Overview

Kolpolok Limited partnered with an Italian VPN provider to modernize their legacy application, which had been losing users due to poor usability and its failure to bypass VOIP restrictions across several European markets. The goal was to rebuild the product from the ground up—creating intuitive, high-performance VPN applications for all major platforms and delivering a robust backend system that simplified business operations.

Kolpolok developed native VPN applications for mobile and desktop with a one-tap connect UI, ensuring frictionless use for all audiences. The integration of WireGuard and OpenConnect protocols provided stable, high-speed connections optimized for VOIP use, while the redesigned admin console allowed the client’s internal team to manage everything—from user subscriptions to payment analytics—through a single, unified dashboard.

Project Timeline

Initiation & Design : Early 2023
Development & QA : Mid 2023
Launch & Testing : Late 2023

Problem Statement

The client’s existing app suffered from several challenges:

• Users were abandoning the platform due to a confusing interface, connection instability, and the inability to access VOIP services in key regions.
• On the operational side, their internal team lacked a centralized system to manage servers, subscriptions, and affiliates.
• The client required a scalable solution that would reduce churn, unlock restricted communication channels, and streamline backend workflows.

Solutions

• Kolpolok Limited delivered a comprehensive solution that combined intuitive design with robust technology. The new VPN system featured native applications for Android, iOS, macOS, and Windows—each designed for speed and simplicity. By implementing WireGuard and OpenConnect, users could maintain stable VOIP connectivity and improved data security.
• On the backend, Kolpolok developed a powerful admin panel with modules for subscription management, payment transactions, affiliate tracking, push notifications, personalized banners, and advanced analytics. This transformed daily operations into an automated, data-driven workflow.

Features

• One-tap connection interface for quick access
• VOIP bypass integration ensuring uninterrupted calls
• Real-time connection analytics and reporting
• Subscription, payment, and affiliate management
• Cross-platform synchronization with consistent UX
• Secure, scalable infrastructure powered by WireGuard and OpenConnect

Goals

• Enhance user experience and reduce churn rate by simplifying VPN access
• Restore VOIP connectivity across restricted regions
• Automate business operations through a unified dashboard
• Ensure high-speed, stable connections with <100ms latency in core markets

Final Product

• The final deliverables included fully functional mobile and desktop VPN applications, a centralized admin portal with complete business management tools, and comprehensive documentation for client operations.
• Post-launch support included technical maintenance, feature updates, and continuous optimization to sustain growth and reliability.

Results / Outcomes

• The redesigned system significantly improved user retention and overall satisfaction.
• The client reported reduced churn, smoother VOIP connectivity, and faster customer onboarding.
• Operational efficiency increased through automated subscription management and analytics-driven decision-making, positioning the brand competitively within the European VPN market.

Project Overview

Kolpolok Limited partnered with an Italian VPN provider to modernize their legacy application, which had been losing users due to poor usability and its failure to bypass VOIP restrictions across several European markets. The goal was to rebuild the product from the ground up—creating intuitive, high-performance VPN applications for all major platforms and delivering a robust backend system that simplified business operations.

Kolpolok developed native VPN applications for mobile and desktop with a one-tap connect UI, ensuring frictionless use for all audiences. The integration of WireGuard and OpenConnect protocols provided stable, high-speed connections optimized for VOIP use, while the redesigned admin console allowed the client’s internal team to manage everything—from user subscriptions to payment analytics—through a single, unified dashboard.

Project Timeline

Initiation & Design : Early 2023
Development & QA : Mid 2023
Launch & Testing : Late 2023

Problem Statement

The client’s existing app suffered from several challenges:

• Users were abandoning the platform due to a confusing interface, connection instability, and the inability to access VOIP services in key regions.
• On the operational side, their internal team lacked a centralized system to manage servers, subscriptions, and affiliates.
• The client required a scalable solution that would reduce churn, unlock restricted communication channels, and streamline backend workflows.

Solutions

• Kolpolok Limited delivered a comprehensive solution that combined intuitive design with robust technology. The new VPN system featured native applications for Android, iOS, macOS, and Windows—each designed for speed and simplicity. By implementing WireGuard and OpenConnect, users could maintain stable VOIP connectivity and improved data security.
• On the backend, Kolpolok developed a powerful admin panel with modules for subscription management, payment transactions, affiliate tracking, push notifications, personalized banners, and advanced analytics. This transformed daily operations into an automated, data-driven workflow.

Features

• One-tap connection interface for quick access
• VOIP bypass integration ensuring uninterrupted calls
• Real-time connection analytics and reporting
• Subscription, payment, and affiliate management
• Cross-platform synchronization with consistent UX
• Secure, scalable infrastructure powered by WireGuard and OpenConnect

Goals

• Enhance user experience and reduce churn rate by simplifying VPN access
• Restore VOIP connectivity across restricted regions
• Automate business operations through a unified dashboard
• Ensure high-speed, stable connections with <100ms latency in core markets

Final Product

• The final deliverables included fully functional mobile and desktop VPN applications, a centralized admin portal with complete business management tools, and comprehensive documentation for client operations.
• Post-launch support included technical maintenance, feature updates, and continuous optimization to sustain growth and reliability.

Results / Outcomes

• The redesigned system significantly improved user retention and overall satisfaction.
• The client reported reduced churn, smoother VOIP connectivity, and faster customer onboarding.
• Operational efficiency increased through automated subscription management and analytics-driven decision-making, positioning the brand competitively within the European VPN market.

Project Overview

Kolpolok Limited partnered with an Italian VPN provider to modernize their legacy application, which had been losing users due to poor usability and its failure to bypass VOIP restrictions across several European markets. The goal was to rebuild the product from the ground up—creating intuitive, high-performance VPN applications for all major platforms and delivering a robust backend system that simplified business operations.

Kolpolok developed native VPN applications for mobile and desktop with a one-tap connect UI, ensuring frictionless use for all audiences. The integration of WireGuard and OpenConnect protocols provided stable, high-speed connections optimized for VOIP use, while the redesigned admin console allowed the client’s internal team to manage everything—from user subscriptions to payment analytics—through a single, unified dashboard.

Project Timeline

Initiation & Design : Early 2023
Development & QA : Mid 2023
Launch & Testing : Late 2023

Problem Statement

The client’s existing app suffered from several challenges:

• Users were abandoning the platform due to a confusing interface, connection instability, and the inability to access VOIP services in key regions.
• On the operational side, their internal team lacked a centralized system to manage servers, subscriptions, and affiliates.
• The client required a scalable solution that would reduce churn, unlock restricted communication channels, and streamline backend workflows.

Solutions

• Kolpolok Limited delivered a comprehensive solution that combined intuitive design with robust technology. The new VPN system featured native applications for Android, iOS, macOS, and Windows—each designed for speed and simplicity. By implementing WireGuard and OpenConnect, users could maintain stable VOIP connectivity and improved data security.
• On the backend, Kolpolok developed a powerful admin panel with modules for subscription management, payment transactions, affiliate tracking, push notifications, personalized banners, and advanced analytics. This transformed daily operations into an automated, data-driven workflow.

Features

• One-tap connection interface for quick access
• VOIP bypass integration ensuring uninterrupted calls
• Real-time connection analytics and reporting
• Subscription, payment, and affiliate management
• Cross-platform synchronization with consistent UX
• Secure, scalable infrastructure powered by WireGuard and OpenConnect

Goals

• Enhance user experience and reduce churn rate by simplifying VPN access
• Restore VOIP connectivity across restricted regions
• Automate business operations through a unified dashboard
• Ensure high-speed, stable connections with <100ms latency in core markets

Final Product

• The final deliverables included fully functional mobile and desktop VPN applications, a centralized admin portal with complete business management tools, and comprehensive documentation for client operations.
• Post-launch support included technical maintenance, feature updates, and continuous optimization to sustain growth and reliability.

Results / Outcomes

• The redesigned system significantly improved user retention and overall satisfaction.
• The client reported reduced churn, smoother VOIP connectivity, and faster customer onboarding.
• Operational efficiency increased through automated subscription management and analytics-driven decision-making, positioning the brand competitively within the European VPN market.